The Remains of the Day
August 26, 2024
As I recently read The Remains of the Day1 by Kazuo Ishiguro — a novel written in the 1980s about a man in the 1950s remembering events of the1930s — I had the oddest thought: “If he were alive today, the butler Mr. Stevens would be a LinkedIn thought leader.”
Consider this, only loosely edited from different passages from the beginning of the novel. Yes, the tone is appropriately proper and snooty for an English butler… but does it not sound like a hook you’d read on LinkedIn for an article to help you in your butlering career?
This whole question is very akin to the question that has caused much debate in our profession over the years: what is a ‘great’ butler? I am talking of the likes of Mr Marshall of Charleville House, or Mr Lane of Bridewood. If one looks at these persons we agree are ‘great’ butlers, it does seem to me that the factor which distinguishes them from the butlers who are merely extremely competent is most closely captured by this word ‘dignity’.
Now while I would accept that the majority of butlers may well discover ultimately that they do not have the capacity for it, I believe strongly that this ‘dignity’ is something one can meaningfully strive for throughout one’s career. Those ‘great’ butlers like Mr Marshall who have it, I am sure, acquired it over many years of self-training and the careful absorbing of experience.
Characteristic of the LinkedIn genre, Mr. Stevens appeals to giants in his field (Mr. Marshall and Mr. Lane), makes a simplification of a trait they have that makes them great (“dignity”), and finally promises that you — perhaps a striving under-butler — can also be like those giants. He’d go viral!
True, the narrator of The Remains of the Day is an unlikely LinkedIn influencer. Butlering has not been an attractive profession for generations. The grounds of the grand English manor Darlington Hall are far removed from the foosball tables of a Silicon Valley tech company. Yet there is an element of Mr. Stevens story that is immediately recognizable to the modern reader: He is a man who completely devoted his life to his work. No techbro in his Patagonia vest can outhustle Mr. Stevens. He gets his entire sense of self-worth from his job serving Lord Darlington. As he explains to the housekeeper Miss Kenton:
“[M]y vocation will not be fulfilled until I have done all I can to see his lordship through the great tasks he has set himself. The day his lordship’s work is complete, the day he is able to rest on his laurels, content in the knowledge that he has done all anyone could ever reasonably ask of him, only on that day, Miss Kenton, will I be able to call myself, as you put it, a well-contented man.”
This is a man who, if he were working today, would unashamedly devote his life to maximizing shareholder value.
He also says early in the novel, “I think it fair to say, professional prestige lay most significantly in the moral worth of one’s employer.” Modern readers may guess Mr. Stevens’ problem right away. In 1930s England, with Europe on the verge of war, not all of the aristocracy displayed high moral worth. Lord Darlington was one of the people working behind the scenes to craft a policy of appeasement towards Hitler. As this becomes known, Mr. Stevens simply… does not process the information. The novel captivates by showing the extraordinary amount of self-deception Mr. Stevens must deploy to keep his world from collapsing.
The Remains of the Day points out a fundamental problem with being human. As Viktor Frankl wrote in Man’s Search for Meaning, the secret of a fulfilling life is finding something you can devote yourself to:
I wish to stress that the true meaning of life is to be discovered in the world rather than within man or his own psyche, as though it were a closed system… [B]eing human always points, and is directed, to something, or someone, other than oneself — be it a meaning to fulfill or another human being to encounter. The more one forgets himself — by giving himself to a cause or to serve another person to love — the more human he is and the more he actualizes himself.
It sounds like Frankl would approve of Mr. Stevens! What Frankl doesn’t write about, and what Ishiguro does, is this tragic fact: Once you devote yourself to something, you can no longer see that thing clearly. You lose the ability to judge if it remains a thing worthy of devotion. Since we have all either devoted ourselves to something or are searching for something worthy of devotion, every page of this novel challenges the reader: “Are you deceiving yourself about something just as badly as Mr. Stevens? How would you know if you are?”
LinkedIn would be a better site if it actually featured Mr. Stevens as an influencer. His perspective from the end of the novel, looking back on his career and starting to come to terms with the consequences of decades of self-deception, would be a bleak but refreshing antidote to the current monoculture. Imagine how much more honest LinkedIn would feel if you read the following update from Mr. Stevens as you scrolled along:
The fact is, of course, I gave my very best to Lord Darlington. I gave him the very best I had to give, and now — well — I find I do not have a great deal more to give. Perhaps, then, there is something to the advice that I should cease looking back so much, that I should adopt a more positive outlook and try to make the best of what remains of my day. After all, what can we ever gain in forever looking back and blaming ourselves if our lives have not turned out quite as we might have wished?
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If you haven’t read The Remains of the Day or seen the movie, here are the things you need to know. Mr. Stevens, the long-time butler of Darlington Hall, is taking a short road trip through the English countryside to visit the former housekeeper to see if she wants to return. On the drive, he keeps reflecting back on his career serving Lord Darlington. When he finally meets the housekeeper, they have a pleasant talk, but she’s not going to return to Darlington Hall after all. They part ways, probably never to see each other again. That’s it! It’s a short book, a quick read. I’ve heard it described as “the perfect novel,” and that might be true. It’s amazing how much melancholy and tragedy Ishiguro fits in a short novel with simple language.
I saw the movie version of The Remains of the Day when it came out in 1993 and thought it was just okay. Great costumes, sets, and acting — but the movie hinges on how Mr. Stevens is so focused on being proper that he lets the love of his life slip by without saying a word. As an American who places very little value “being proper,” I connected neither with Mr. Stevens nor the central romantic tension of the film. But the book! The book is a completely different work of art, because the book gives you access Mr. Stevens’ inner thoughts. When you are in Mr. Stevens’ mind, you see the missed romance is just a small part of the tragedy of his life. If you’ve only seen the movie, you’re missing out — give the book a chance.↩